Terms of Service

1. Definitions

"Company," "We," "Us": SkimBoards Communications LLC, a Texas limited liability company.
"Services": SMS messaging, voice calling, verification services, and related APIs.
"User," "You": Any individual or entity accessing or using the Services.
"Content": Any data, text, or media transmitted through our Services.

2. Acceptance of Terms

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization.

3. Description of Services

SkimBoards Communications provides business communication services including:

• Application-to-Person (A2P) and Person-to-Application (P2A) messaging
• Voice over IP (VoIP) and PSTN connectivity
• Two-factor authentication (2FA) and one-time password (OTP) delivery
• Phone number provisioning (long codes, short codes, toll-free)

4. Account Registration and Security

You must provide accurate, current, and complete information during registration. You are responsible for:

• Maintaining confidentiality of API keys and account credentials
• All activities occurring under your account
• Immediately notifying us of unauthorized use

5. Acceptable Use Policy (AUP)

You expressly agree NOT to use the Services for:

• Prohibited Content: Spam, phishing, fraud, malware, hate speech, harassment, or illegal activities
• Regulatory Violations: Violating TCPA, CAN-SPAM, GDPR, or other telecommunications regulations
• Unauthorized Messaging: Sending unsolicited bulk messages without proper consent
• Snowshoeing: Distributing similar content across multiple numbers to evade filters
• Number Harvesting: Scraping or collecting phone numbers without consent
• High-Risk Activities: Emergency services, 911, or life-safety critical systems without explicit written agreement

6. Compliance Obligations

You must comply with:

• TCPA: Telephone Consumer Protection Act (47 U.S.C. § 227)
• CTIA Guidelines: Messaging Principles and Best Practices
• GDPR: General Data Protection Regulation (EU) 2016/679
• CCPA: California Consumer Privacy Act
• A2P 10DLC: Campaign registration requirements for business messaging

You are solely responsible for obtaining proper consent before sending messages and maintaining opt-out lists.

7. Fees and Payment

Services are billed according to our published pricing. You are responsible for all charges incurred under your account. Failure to pay may result in service suspension.

8. Termination

We reserve the right to suspend or terminate your account immediately for:

• Violations of this AUP or applicable laws
• Spam complaints or high opt-out rates
• Fraudulent activity
• Non-payment of fees

9. Limitation of Liability

To the maximum extent permitted by law, SkimBoards Communications shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services.

10. Governing Law

These Terms shall be governed by the laws of the State of Texas, United States, without regard to conflict of law principles.

11. Contact Information

Legal Department:
SkimBoards Communications LLC
123 Commerce Drive, Suite 400
Austin, TX 78701
Email: admin@skimboards.online
Phone: +1 (754) 673-9384